Contact

GENERAL CONTACT

    Give us a call

    02 572 57 57 (standard rate)
    For simple questions and technical questions about our e-services: each working day from 8.30 a.m. to 5 p.m.
    For complicated questions that require  access to your personal records, it is best to contact your local office.

    Pay us a visit

    As from October 26th 2020, our infocenters and offices of Eupen are temporarily closed. Our other offices also remain at the moment closed to the public. 

    Use our digital services

    • You can submit most of your administrative applications on line via a secure connection in MyMinfin

    • You can find all administrative documents on line in MyMinfin

    • Find the answers to your questions on our website. Most topics are presented in an easy-to-understand question-answer format. You can also consult the list of frequently asked questions. Haven't found the answer? Call us or use the contact form that you can find at the bottom of this list.

    SPECIFIC SERVICES

    Customs and Excise

    For customs and excise related questions or technical questions about the integrated customs systems we invite you to contact the General Administration of Customs and Excise.

    Tax CONCILIATION Department

    In case of a lasting dispute with the Federal Public Service Finance.

    Attention : 

    • Regarding income taxes, the Tax Conciliation Department can intervene AFTER filing an appeal or a request for automatic relief (see page 2 of your tax assessment)
    • In the event of payment problems, the Tax Conciliation Department can intervene AFTER the refusal of the payment plan that you proposed to one of the infocenters (lijst / liste).

    fiscaal.bemiddelaars@minfin.fed.be
    www.fiscalebemiddeling.be / www.conciliationfiscale.be

    Maintenance Claims Department

    For problems with the payment of maintenance allowance:

    Maintenance Claims Department (DAVO/SECAL) 
    Koning Albert II laan  / Boulevard du Roi Albert II, 33 PO box 46
    1030 Brussels / Bruxelles (Belgium)
    Tel.: 0800 12 302 (free of charge)
    Fax: +32 2 579 80 57
    davo.centraal@minfin.fed.be
    www.davo.belgium.be

    INTERNATIONAL PARTNERS

    You represent:

    • an international organisation
    • an embassy
    • an international partner

    International Relations Coordination Department: 

    Koning Albert II laan / Boulevard du Roi Albert II, 33 PO box 22
    1030 Brussels / Bruxelles - Belgium

    our contact form

    MANAGEMENT OF COMPAINTS